Thursday, July 31, 2008

Men were Professional and Detail

From: V@aol.com
To: C@ usa express moving .com
Sent: Sunday, June 01, 2008 2:51 PM
Subject: Fwd: USA Express Moving

C:

I've been extremely busy but just completed the survey on your three employees who just moved me May 14th. You can use me as a reference but do not reflect my phone number or personal information.

Survey contents:

This was the best moving experience I have ever had. All the men were professional, detail and careful with my items. I have never seen anyone move items in such an organized and fast manner, you would have to witness it to believe it. Should I move again, I will be requesting this company with the same guys (Frank the Forman and 2 helpers Donald and Joaquin), very impressive!

The one thing I would suggest to the company, give the Forman a credit card machine!!! It looks more professional than the current method being use.

Sincerely,

Peggy B.

Tuesday, July 29, 2008

Professional, Pleasant and a Pleasure to Work With

From: Heather N.
To: j@ usa express moving .com
Sent: Sunday, February 05, 2006 10:35 PM
Subject: Re: Move Date

THank you again for all of your assistance and your referral to the car transporter. Both your guys and the car came on Saturday. Everyone was professional and pleasant and a pleasure to work with. You will be at the top of my referral list! I am hoping my cousin will be moving out here from MN in August!!! :) Thank you so much!!!!

-Heather

Liked the Personalized Service and Attention

From: C, Judith
To: J@ usa express moving .com
Sent: Friday, March 09, 2007 5:11 PM
Subject: RE: Survey Link

"USA Express Moving was recommended by a local Florida company, Apartment Movers, that I had used several times before and really liked. I liked the personalized service and attention to detail that USA Express Moving provided. I actually used them to move me from Florida to North Carolina and then back to Florida close to a year later. Both experiences were great. The company kept their word and lines of communication were open at all times. That's important when your valuables are in transit. I have and will continue, to refer friends and family to USA Express Moving."

Judy C.

Monday, July 21, 2008

Extraordinary Service

From: Dot M.
Sent: Thursday, July 12, 2007 12:08 PM
To: r@ usa express moving .com
Subject: RE: Hi Dot

Hi R.,

I wanted to take a few minutes to convey my thoughts on my move, as the service and end results were nothing less than extraordinary!

The movers arrived on time and did a fabulous job in moving and packing/wrapping the furniture to ensure it was not damaged. My new house was on the third floor and I have some large pieces of furniture, that required many twists and turns to get into the rooms. At times, we thought no it's not going to fit in - but the gentlemen did it. The heat was overwhelming as well, which only added to the task as hand - at no time did they display frustration, they were always friendly professional and extremely customer focused.

I would highly recommend your firm to anyone. Thank you again for making our move as easy as possible.

Kind Regards,
Dot M.

Friday, July 18, 2008

Your Moving Men were Wonderful

From: Janet S.
Sent: Monday, July 30, 2007 5:06 PM
To: r@ usa express moving .com

Dear R.,

Your moving men were wonderful - Danny, Fredo and Carlo. What nice guys! Very professional. Excellent job. I was SO GRATEFUL that you could do my job on such short notice. You people are completely on the ball. I got your number out of the yellow pages. I can assure you I will recommend your company to everybody I know.

Thanks again.
Janet S.

Thank You for the Smooth Move

Sent: Wednesday, October 10, 2007 11:31 AM
To: r@ usa express moving .com
Subject: Move - 10-8-07


I would like to thank your company for the smooth move. I have read the horrer stories, people experience with moving companies; I was somewhat reluctant about moving because of the stories. Your movers were very professional and pleasant during the move. I would definitely recommend your company for someone relocating. Thanks again!

Sincerely,
Tyrika P.

Everything Went Well and Smoothly

Sent: Tuesday, September 04, 2007 8:35 AM
To: r@ usa express moving .com
Subject: Re: SUSAN - Per Our Conversation - REQUESTED ORDER for SERVICE!!!


I am writing to say that it was wonderful working with you for my move last week. From the initial contact to the final box, all went well and smoothly. Mauricio and his crew were terrific. Please feel free to use me as a reference in the future and I will do the same.

Susan N.